Refund and return policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact our customer support team by email before returning any item.

To be eligible for a return, you must contact us within 30 days of receiving your order. Our support team will review your request and provide return instructions if your return is approved.

Returned items must:

Be unused and in their original condition.
Include the original packaging whenever possible.
Not be damaged due to misuse or improper handling.

Returns sent without prior approval may not be accepted.

Refund Policy

If your return is approved and received, we will inspect the item and notify you of the refund status.

Approved refunds will be processed within 30 days after confirmation. The refund will be issued to your original payment method whenever possible. Processing times may vary depending on your payment provider or bank.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please include your order number and photos of the item so we can resolve the issue as quickly as possible.

Refund and return policy

Need help?